Northwind Group / People
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Felix Wagner

Support Specialist · Customer Support

FW
ROI score
62Watch

Efficiency is flat or down vs last month.

Recommendation

Review what changed vs last month (new model, new task type).

AI spend
€413
9% vs prior period
Yield rate
65%
Team average 61%
Cost per accepted unit
€3.58
Team average €3.44
Leverage vs last month
0.95
177 runs · 115 accepted · 7M tokens

Weekly AI spend

Human loops

Accepted72%
Rejected 28% · team 73% accepted
Guidance levelMedium
Runs without result10%
Waste€232

ROI score breakdown

Yield 30%
65
Cost efficiency 25%
63
Trend 20%
46
Model fit 10%
67
Capability use 15%
70

Each component is scored 0–100; 50 means on par with the team median or flat vs last month. Good ≥ 70, Watch 40–69, Bad < 40.

Model mix: spend share vs token share

Premium reasoning model52% spend · 18% tokens
Standard model36% spend · 29% tokens
Fast small model12% spend · 53% tokens

Top skills used

  • Spreadsheet automation
  • Image generation
  • Summarisation

Agents and MCP usage

  • Docs MCP115 runs
  • Web research agent22 runs