Anna Kowalska
Support Specialist · Customer Support
AK
ROI score
81Good
Efficiency is flat or down vs last month.
Recommendation
Review what changed vs last month (new model, new task type).
AI spend
€390
9% vs prior period
Yield rate
86%
Team average 61%
Cost per accepted unit
€1.62
Team average €3.44
Leverage vs last month
0.92
280 runs · 241 accepted · 6.7M tokens
Weekly AI spend
Human loops
Accepted94%
Rejected 6% · team 73% accepted
Guidance levelLow
Runs without result9%
Waste€173
ROI score breakdown
Yield 30%
86
Cost efficiency 25%
100
Trend 20%
44
Model fit 10%
65
Capability use 15%
100
Each component is scored 0–100; 50 means on par with the team median or flat vs last month. Good ≥ 70, Watch 40–69, Bad < 40.
Model mix: spend share vs token share
Premium reasoning model54% spend · 19% tokens
Standard model34% spend · 27% tokens
Fast small model11% spend · 54% tokens
Top skills used
- Data analysis
- Meeting notes
- Research synthesis
Agents and MCP usage
- CRM assistant87 runs
- Spreadsheet agent122 runs