Northwind Group / People
All people

Amira Haddad

Head of Support · Customer Support

AH
ROI score
42Watch

Cost per accepted unit is above the team median.

Recommendation

Compare this person's model mix to top performers on the team.

AI spend
€463
11% vs prior period
Yield rate
43%
Team average 61%
Cost per accepted unit
€5.71
Team average €3.44
Leverage vs last month
0.83
187 runs · 81 accepted · 7.5M tokens

Weekly AI spend

Human loops

Accepted47%
Rejected 53% · team 73% accepted
Guidance levelHigh
Runs without result7%
Waste€312

ROI score breakdown

Yield 30%
43
Cost efficiency 25%
29
Trend 20%
37
Model fit 10%
75
Capability use 15%
47

Each component is scored 0–100; 50 means on par with the team median or flat vs last month. Good ≥ 70, Watch 40–69, Bad < 40.

Model mix: spend share vs token share

Premium reasoning model46% spend · 16% tokens
Standard model41% spend · 33% tokens
Fast small model14% spend · 51% tokens

Top skills used

  • Meeting notes
  • Research synthesis
  • Translation

Agents and MCP usage

  • Calendar MCP136 runs
  • Docs MCP57 runs